Burton Johnsey

Community Developer

ESports Expert

Web Developer

Data Analyst

Anti-Cheat Dev

Project Manager

Steam Left 4 Dead Zeno Clash Left 4 Dead 2 Alien Swarm Portal 2 Dota 2 Counter-Strike

More than meets the eye

A Texas-born, former Justin Bieber look-alike, Burton jumped into gaming at an early age. Building computers, hoarding consoles, and moderating Steam forums made him quite the teen heartthrob.

"Gifted in building a rapport with customers and the people he works with"

Ryan Owner, The Trial Group

"Adds value to everything he touches"

Mike Engineer, Oracle

"Constantly positive and very helpful"

Francois Senior Mission Designer, Sucker Punch

How much can a simple UI change save you?

A small tweak to Steam Support's ticket creation UI reduced incidents of duplicated tickets by 65%, removing over 4,900 tickets per month in total ticket volume.

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Case Studies

Pros and Cons of Gamification

While gamification is a popular method for increasing user engagement and platform stickiness, it can result in undesired behavior that may be a net negative for your business.

Let's Chat

"He is dependable, knowledgable, and incredibly hard-working. Beyond that, he is an impressive teacher who is always willing to take a moment to share his experience and make you better for it."

Jeff Wade Valve Software